Hospitality Recruitment Specialists
Supporting North American hospitality organizations for 18 years
- Make multiple hires at once
- Discover team & cultural fit through behavioral testing
- Reduce time to hire with automated & streamlined processes
- Do more with less. Maximize the return on your TA investment
The recovery of the hospitality and tourism industry is well underway, with hospitality employment levels increasing by 40% in 2022 alone.
With more growth projected over the next three years, hospitality recruitment teams must get ahead of the competition.
Our hospitality recruitment specialists are poised to help you create engaging campaigns that get great results.
We can help you attract and retain high-quality hospitality workers that take your customer service to the next level:
- People who can self-manage and take initiative to solve problems;
- People with the resilience and adaptability to thrive in a range of environments;
- People with teamwork and communication skills suited to client-facing roles.
Our Recruitment Campaign Process
Job analysis call
The best 30-min investment you’ll ever make. This call allows our Specialists to deeply understand your organization, position, benefits and ideal candidate.
Talent landing page
We create a dedicated landing page for your vacancy. Our specialists use your organization’s branding and engaging messaging that makes your opportunity shine.
Tailored advertising
Our specialists target the best talent through strategic advertising campaigns, targeted copy, and ongoing campaign optimization. We maximize the visibility of your vacancy by using both active and passive channels.
Screening questions
Tailored screening questions help to find your ideal candidate faster. By asking the right questions, the workload to shortlist your talent pool is reduced.
Easy-to-use recruitment software
Gain access to the lite version of our ATS, :Recruit Essentials. With all candidate information stored in one secure location, it is easy for your team to collaborate on the hiring process.
Access your talent pool
You’ll be able to access your entire talent pool, allowing you to make multiple hires at once, or keep top candidates engaged for future opportunities with your organization.
Why use our hospitality recruitment services?
Hospitality experience
Hospitality organizations, across North America trust us with their recruitment needs.
Attract the best talent
Our Recruitment Marketing Specialists take the time to write attractive, engaging recruitment advertisements with your branding to make your opportunity shine.
Recruitment expertise
Our Specialists offer expertise in recruitment marketing and advertising, candidate shortlisting and selection, and employer branding.
Customized candidate shortlisting
Get support with video interviewing, behavioural testing, background and reference checks, skills testing and more.
Tailored solutions
There’s no such thing as a one-size-fits-all approach. Whether you want to keep some recruitment processes in-house, attract more healthcare workers, or conduct additional checks, we can tailor a solution that’s right for you.
Not a recruitment agency
Unlike a traditional recruitment agency, we work on a flat-fee model. We never charge a percentage of salary, and our client's have full control of their talent pools.
Candidate care
From extending an offer to your ideal candidate, to providing all your candidates with feedback, we take steps to ensure all your candidates have the best recruitment experience with your healthcare organization.
Hospitality roles we specialize in
- Hotel Manager
- Food and Beverage Manager
- Restaurant/Cafe Manager
- Sales
- Marketing
- Kitchen Manager
- Front-of-House
- Reservations
- Conferences & events
- Guest Services
- Chefs/Cooks
- Wait staff
- Sommelier
- Bar staff
- Gaming staff
- Housekeeping
- Operations
- Maintenance
- Hotel Concierge
- Spa manager
Recruitment campaigns include a 12-month subscription to the lite version of our ATS, :Recruit Essentials
Scout Talent’s recruitment campaigns are supported by its comprehensive talent acquisition platform that features a range of software modules and solutions. Scout Talent’s premier :Recruit module is an applicant tracking system and Recruitment CRM that allows organizations to manage their entire talent acquisition process with one powerful tool. As part of a recruitment campaign with Scout Talent, you’ll gain access to the lite version of this platform, :Recruit Essentials for 12 months.
Scout Talent’s suite also features software to support organizations with onboarding, talent pooling, learning management, and payroll:
An applicant tracking system and recruitment CRM that allows your organization to manage its entire talent acquisition process.
:Essentials is the lite version of our premier :Recruit module that has been tailored for small-to-medium-size organizations.
:Engage is a recruitment marketing and talent pipelining engine that allows you to keep candidates engaged. Build and nurture talent pools, strengthen your employer brand, and recruit passive candidates with the :Engage module.
:Onboard is a digital contract creation solution that makes onboarding new employees quick and effortless. Streamline the onboarding process with automated email templates that populate with candidate data, and the ability to export data for your payroll system.
Scout Learning is a learning management system with specialist support that allows you to deliver, track and report on the learning and development of your team. Populate the platform with your own internal training resources, or create learning materials tailored to your organization.
The Scout Talent platform is supported by a team of talent acquisition specialists who partner with your internal recruitment team to bring your talent strategy to life. Our service-enabled software is customizable. You won’t need to change your processes to suit the software – we configure the software so it fits with your existing ecosystem.
Our Scout Talent Marketplace is open-platform meaning it integrates with a range of talent acquisition & HR-related technology products and services.
Case Study: Trippas White Group
Trippas White Group, a leader in the service industry, receives up to 20,000 candidate applications per year. Here’s how they recruit the best people, while managing a diverse portfolio of iconic restaurants, cafés and event spaces across Australia.
Client Feedback
“When it comes to delivering an exceptional experience, it all comes down to the people. And Scout Talent helps us to find those people.”
David Murrie, General Manager Human Resources
Trippas White Group
“Scout Talent and Fitzroy Island Resort is a match made in heaven. The second that I engaged with them, I knew that they were going to be the right fit for our business.”
Victoria Philips, HR Coordinator
Fitzroy Island Resort
Only spend time on the very best candidates by using our proven screening techniques
Our Hospitality Recruitment Services are backed by industry experts
A Targeted Approach
Our recruitment marketing specialists leverage hospitality recruitment SEO to create job advertisements that target the right hospitality candidates.
Tailored Messaging
Our recruitment marketing and employer branding specialists will tailor your hospitality recruitment campaigns to highlight your organization’s culture, purpose and values.
Proven Screening Techniques
Our shortlisting and selection team screens qualified candidates through group assessment days, interviews, tests and checks to find the right retail talent for your organization.
How can Hospitality Recruitment help you?
Save Time
A lack of time can have you cutting corners and not achieving the results you want. Our retail recruitment specialists will maximize your recruitment capabilities and streamline the process.
No More Ad Copy Writing
Our recruitment marketing specialists will craft custom, effective job advertisements with SEO best practices to attract the hospitality talent you need.
Reduce Staff Turnover
Enjoy better quality hires (who will last) from a pool of candidates who are vetted and well-matched to your company values, openings and culture.